Green Clean Group, located at Calle Bianca 1, Ciudad Quesada, 03170 Rojales – Alicante, is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information:

Personal Data We Process:

Green Clean Group processes your personal data when you use our services and/or provide it to us. The following is an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Place of birth
  • Address details
  • Phone number
  • Email address
  • IP address
  • Internet browser and device type
  • Bank account number

Special and/or Sensitive Personal Data:

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify whether a visitor is over 16. We recommend parents to be involved in their children’s online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal data about a minor without consent, please contact us at info@greencleangroup.es, and we will remove this information.

Purpose and Legal Basis for Processing Personal Data:

Green Clean Group processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or promotional materials
  • Contacting you by phone or email when necessary for our service
  • Informing you about changes to our services and products
  • Providing you the option to create an account
  • Analyzing your website behavior to improve the website and tailor products and services to your preferences
  • Tracking your surfing behavior across different websites to align our products and services with your needs
  • Processing personal data as required by law, such as data needed for tax returns

Automated Decision-Making:

Green Clean Group, based on automated processing, makes decisions about matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without the involvement of a human (e.g., a Green Clean Group employee). Green Clean Group uses the following computer programs or systems: Google Analytics

How Long We Retain Personal Data:

Green Clean Group does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We adhere to specific retention periods for various (categories of) personal data:

1 year

Sharing Personal Data with Third Parties:

Green Clean Group only discloses personal data to third parties when necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies and Similar Technologies:

Green Clean Group only uses technical and functional cookies, along with analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone during your first visit to the website. The cookies we use are necessary for the technical operation of the website and your user experience. They ensure the proper functioning of the website and remember your preferences. You can opt-out of cookies by configuring your internet browser to no longer store cookies. Additionally, you can delete all previously stored information through your browser settings.

Accessing, Modifying, or Deleting Data:

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Green Clean Group, and you have the right to data portability. This means you can request us to send the personal data we have about you in a computer file to you or another organization you specify.

To request access, correction, deletion, data transfer, withdrawal of consent, or objection to data processing, please contact info@greencleangroup.es. To verify your request for access, we ask you to include a copy of your ID. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond as quickly as possible, but within four weeks, to your request.

Green Clean Group also wants to inform you that you have the right to file a complaint with the national supervisory authority, the Data Protection Authority. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Secure Personal Data:

Green Clean Group takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe your data is not properly secured or if there are indications of abuse, please contact our customer service or info@greencleangroup.es.